This Document (“User Terms”) is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as applicable and the amended provisions about electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. A computer system generates this electronic record and does not require any physical or digital signatures.
INTRODUCTION
GAMESYS11 is an internet-based mobile application software that is run, operated and maintained by Gamesys Fantasy Private Limited (hereinafter to be referred as “Company” or “We” or “Our” or “Us”) a company duly incorporated under the provisions of the Companies Act, 2013, having its registered address at C-101A, Ganesh Meridian, Opp. Gujarat High Court, SG Highway, Sola, Ahmedabad Gujarat-380060.
The User Terms constitute an agreement between the Company and a natural or legal person who accesses and/or uses the mobile application (“application”) in any manner (“you”, “your”, “Consumer”).For the purpose of these Terms, wherever the context so requires “You”, “Your” or “User” shall mean any natural or legal person who accesses, uses or subscribes to our application, agrees to become a service user on the application or avails or offers to avail any of our services.
Use of the application is offered to You, subject to acceptance of all the terms, conditions and notices contained in these User Terms including applicable policies which are incorporated herein by reference, along with any amendments/modifications made from time to time by the Company at its sole discretion and posted on the mobile application, including by way of imposing an additional charge for access to or use of a service(s).
1. ACCEPTANCE
Before using our Services, you agree that you have carefully read and agree to all the terms outlined herein. These Terms of Service constitute a legally binding agreement between you and Gamesys11. By registering on or by otherwise accessing or using our Website/Mobile App and the Services in any manner, you (a) acknowledge that you have read and understood the terms of this Terms of Service and consent to become a party to it, and (b) represent that you are in compliance with all requirements of these Terms of Service, (c) represent that you have full legal capacity and authority to bind yourself and comply with this Terms of Service and (d) represent that you are either the lawful owner or have the necessary authorization from such lawful owner(s) to use devices to which your user account is linked.
By using the Services, you agree that you have read, understood, and are bound by these Terms of Service, as may be amended from time to time, and that you will comply with all the requirements set forth herein. Gamesys Fantasy Private Limited. may amend any of the terms of this Terms of Service by posting the amended Terms on the Website/Mobile Application. Your continued use of the Services after the first date of use of the Website/Mobile Application constitutes your acceptance of the Terms as published on the date and at the time when you access the Website/Mobile Application or the Services. If you do not accept any of the terms in our Terms of Service, please do not access or use the Services or the Website/Mobile Application. By registering on Gamesys11, you agree to receive notifications via SMS, unless you expressly request to be excluded from receiving such SMS from us, and follow our Terms of Service, Privacy Policy, and Game Rules.
Please be aware that if any individual term within Gamesys11’s Terms of Service is deemed unlawful, unenforceable, or invalid by a judicial or quasi-judicial body in India, it will not impact the enforceability or validity of other terms in our Terms of Service.
If you do not wish to adhere to our Terms of Service or any of our future changes or modifications to our Terms, you may choose to cease the use of our Services and any and all features of our Website/Mobile App along with all the services we offer.
Any individual who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. individuals who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access the application.
2. SERVICES
Gamesys11 is a leading online fantasy sports platform designed to offer users an immersive and competitive experience in fantasy cricket. The platform empowers cricket enthusiasts to leverage their expertise and strategic skills to participate in a variety of fantasy cricket contests, with opportunities to monetize their knowledge. Gamesys11 provides several user-centric benefits, including attractive joining bonuses, low contest entry fees, and the potential for unlimited winnings. Additionally, users can enjoy daily giveaways and benefit from an integrated referral program. Operating within a safe, secure, and legally compliant framework, the platform hosts over 150 contests daily, offering substantial daily rewards and a seamless, engaging user experience.
Our Services are only intended to allow you to play cricket fantasy games for the sole purpose of entertainment. Gamesys11 will in no way be responsible or liable for any acts of betting or gambling that may take place outside our Website/Mobile App. Moreover, the state laws of Assam, Andhra Pradesh, Aurnachal Pradesh, Odisha, Telangana, Tamilnadu, Meghalaya, Nagaland and Sikkim (hereinafter referred to as “Restricted States” or “Restricted Territories”) do not permit playing online real-money games in their respective territories either at all or without certain special licenses. Therefore, in the aforementioned Restricted States, Gamesys11 does not offer any games or tournaments that are organized for winnings or prizes in money or in kind. People living in or logged in from the Restricted States are strictly prohibited from playing fantasy games or tournaments on Gamesys11. If you live in or access the Gamesys11 Website/Mobile App from any of the Restricted States, please refrain from participating in any game or tournament on Gamesys11 that involves real money.
3. CREATION AND OPERATION OF A USER ACCOUNT
To access and participate in the services offered by Gamesys11, users are required to download and install the mobile application through the App Store, Play Store, or via APK. Upon installation, users must initiate the registration process by creating a new account.
For creating a new account user shall be required to provide the following details :
- Name
- Team Name
- Email address
- Mobile Number
- Gender
- Date of Birth
- City
- Pin Code
- State
Upon providing the desired information and documents, the user shall be required to verify the account through mobile and email verification. Users are also required to complete the Know Your Customer (KYC) process as part of the profile setup. Once the account is verified and KYC completed, users can explore the platform, join leagues or contests, and begin participation. By creating an account, users agree to maintain the security and confidentiality of their login credentials and are responsible for all activities conducted through their accounts. Users are required to provide personal particulars and documents truly and accurately. Company reserve the right to conduct KYC as may be required from time to time in the manner prescribed under such law.
4. ELIGIBILITY FOR USING THE SERVICES
To participate in any real money games on the Gamesys11 platform, you must satisfy the following eligibility criteria:
- You must be at least 18 years of age.
- You must be a resident of India.
- You must possess a valid Indian mobile number to create and operate your account.
Please be advised that participation in money games is strictly prohibited in the following states (“Restricted States”): Assam, Andhra Pradesh, Aurnachal Pradesh, Odisha, Telangana, Tamilnadu, Meghalaya, Nagaland and Sikkim (hereinafter referred to as “Restricted States” or “Restricted Territories”). By participating in any Paid Contest, you affirm and warrant that you do not reside in any of these Restricted States. Additionally, you agree not to provide any false disclosures, declarations, or representations to circumvent the applicable laws and regulations of the Restricted States. Any attempt to misrepresent your eligibility to participate in money games may result in the immediate termination of your account and forfeiture of any winnings, by the laws and regulations governing such activities in India.
5. GAME RULES AND REGULATIONS
a. CONTEST RULES
You agree and acknowledge that:
i. To participate in a Contest(s), You are required to create a fantasy team (“Team”), by selecting real-life players who are participating in the specific matches.
ii. You must finalise Your Team for the relevant Contest before the start time and/or any other adjusted time (as specified below) of the Sports (“Contest Deadline”). We may notify any extensions to the Contest Deadline in advance.
iii. Each Contest will require a minimum number of Users to participate in the Contest for it to become operational (“Pre-specified Number of Users”)
iv. In the case of a multiple-entry contest, a User may create multiple Teams to participate in such a Contest (“Multiple Entry Contest”). We reserve Our right in Our sole discretion to restrict the maximum number of Teams You may submit for each Contest format.
v. You may participate in the Paid Contests by paying a pre-designated amount as specified on the relevant Contest page (“Pre-Designated Amount”).
vi. For each Contest, We will create a prize pool consisting of contributions from all participating Users (“Prize Money Pool”).
vii. For clarity, we have no right or interest in this Prize Money Pool.
viii. We reserve a right to deduct a fee from the Pre-Designated amount in lieu of the Service being provided by Us (“Platform Fees”) and the balance amount shall constitute Your contribution towards the Prize Money Pool.
ix. From time to time, we may conduct/organize promotions/offers on the Platform. Your participation in such promotions/ offers shall be in accordance with the terms and conditions applicable to the Promotion.
x. You can only create a maximum of 30 (thirty) Teams for any Contest You are participating in.
xi. Our toss and starting lineup feature in relation to the Contests is only to guide and assist the User in selecting their Team(s). In indicating a player’s inclusion in a starting lineup, we rely on information/data received from third-party data feed service providers (“Data Feed Providers”) and/or publicly available information.
xii. Prior to creating your Team, We strongly recommend You conduct Your own independent research of player statistics, pitch conditions, weather conditions, player performances, track record of competing teams, winning record of captains and vice captains.
xiii. In participating in Contests, You agree to strictly comply with the Terms, including additional rules published by Us, such as:
(a) “Fantasy Rules” ( available at How to Play and
(b) any other rules and regulations (including without limitation about payments made to participate in any Contest).
b. CONTEST FORMATS
i. Public Contest
A Public Contest is a Contest where You can participate with other Users without any restrictions.
Features of Public Contests:
1. Public Contest can either be Flat or Percentage-based.
2. We reserve the right to cancel the Public Contest if the number of participating Users is less than the Pre Specified Number of Users. If cancelled We will return Your Pre Designated Amount without any deduction.
3. If a Contest is labelled as a “Guaranteed Contest” it will become operational when the Pre-Specified Number of Users join the Contest. The Prize Money Pool for each Guaranteed Contest is predetermined. We will cover the shortfall if there are not enough Users in a Guaranteed Contest to meet the guaranteed Prize Money Pool.
4. We will declare the winners as per the Contest page, regardless of the number of Users joining the Contest.
ii. Private Contest
A Private Contest is where You can create a Contest and invite other Users (“Invited Users”) to join your Contest.
Features of Private Contest:
To create a Private Contest, You need to ensure
1. You provide a name to the Private Contest;
2. You set a limit on the number of Users joining the Private Contest, which can range from 2-20 users;
3. You will have the right to select whether Your Contest
4. Pay the Pre-Designated Amount to join the Private Contest.
5. After You create a Private Contest, We will provide a unique identification code for the Private Contest that You can share with other Users for participating in the Private Contest (“Contest Code”).
6. You will not be able to make any changes to the terms of the Private Contest once created
7. Invited User(s) must enter the Contest Code and pay the Pre-Designated Amount to join the Private Contest.
8. We will refund the Pre-Designated Amount if the users participating in the Private Contest are less than
a. either the Pre-Specified Number of Users as applicable
9. We will process the refund after the expiry of the Contest Deadline.
10. We will not be liable to the Invited User(s) for their inability to join the Private Contest for any reason not attributable to us.
6. WINNING AND WITHDRAWAL
a. WINNER DECLARATION
i. Teams are awarded points based on the performance of Your Team at the end of the Contest. The User’s Team with the highest score(s) in the Contest will be declared as the winner (“Winners”). In certain pre-specified Contests having more than one Winner, the distribution of prizes to such Winners will be in increasing order of their Team’s aggregate score at the end of the relevant Sports relating to such Contest.
ii. The Winner(s) will be selected based on the highest aggregate scoring User Team in a particular Contest (where the duration of the Sports can range from 1 day to 5 days).
iii. The number of eligible winners and prizes for the Contest(s) will be announced on the Contest page before the Contest begins.
b. TABULATION AND SCORING
We use Data Feed Providers and/ or the official website of the Sports Event organiser to obtain scores and relevant information required for calculating the fantasy points.
If there is an error in calculating the fantasy points that are brought to Our attention due to inaccuracies or incompleteness of the information provided by the Data Feed Provider, We shall do Our best to rectify said errors before distributing the prizes.
c. VERIFICATION OF WINNERS
i. We or our third-party service providers working on behalf of us may contact the Winners on the email address provided at the time of Account creation. At this stage, Winner will be explained the details of the verification process and the documents required for collecting the prize.
ii. If You have been declared as a Winner on Our Platform but have not received Your Winnings, You may contact Our Help and Support within forty-eight (48) hours of the Winner declaration to help us resolve your concern at the earliest.
iii. You agree and acknowledge that Our decision with respect to awarding the Winnings as per the Terms will be final and binding on You.
d. GENERAL RULES FOR DISTRIBUTION OF WINNINGS
i. The User accumulating the highest points at the end of a match shall be eligible to win a pre-designated winning disbursed out of the Prize Money Pool as stated on the relevant Contest page.
ii. If there is a tie, the winnings will be distributed evenly among the declared winners.
iii. We reserve the right to vary or modify the winnings at Our discretion before the Contest Deadline.
iv. You agree that any winnings in the nature of prizes or rewards awarded by Us shall be governed by the terms and conditions of such specific promotional events.
v. We reserve the right to disqualify any Winner and prevent them from withdrawing their winnings or receiving any prize if:
1. any of the document or information submitted by You are incorrect, misleading, false, fabricated, incomplete or illegible; or
2. You created teams on behalf of other Users.
3. You do not abide by these Terms.
4. You have falsely declared your State and entered the contest from prohibited states as per clause.
e. WITHDRAWALS PROCESSING
i. You will be prompted to provide certain documents for processing your payments and verification purposes at the time of your first withdrawal.
ii. The name mentioned on the identification document as provided by You at the time of withdrawal should correspond with the name provided by You at the time of Account creation.
iii. We will process your withdrawal after verifying your bank account details and/ or UPI ID (as applicable). Upon verification, we will debit the amount from your Winning Account and transfer it online to your bank account at the earliest.
iv. We may charge any processing fee for the online transfer of funds from your Winning Account to Your bank account
v. We depend on banks and third parties to process transactions on Our Platform. Thus, we may take up to 24 hours to process any payments to Your bank account. You agree not to hold Us responsible or liable for any delay in processing any payments.
vi. A transaction, once confirmed, is final, and no cancellation is permissible.
f. TAXES PAYABLE
i. From 01 October 2023, 28% GST is applicable on the amount deposited by You in Your Deposit wallet Account. You can view the GST paid on each deposit made by You in the Deposit wallet Account on the Transaction History’ page on the Platform.
ii. All winnings shall be subject to deduction of tax (“TDS”) as per the Income Tax Act 1961. With effect from 1st April 2023, TDS of 30% shall be deducted from Net Winnings (“NW”) on each withdrawal request placed by You.
iii. For the purpose of calculating NW:
1. calculation of NW for the first withdrawal during the Financial Year (“FY”):
NW = A – (B+C)
A = Aggregate amount withdrawn from the Winning Account;
B = Aggregate amount of non-taxable deposit made in the Deposit wallet Account till the time of withdrawal;
C = balance amount in the Deposit wallet Account and the Winning Account at the beginning of the FY (“Opening Balance”);
NW shall be Zero if the sum of B & C is equal to or greater than A
2. calculation of NW during the FY in each subsequent withdrawal from the Winning Account
NW =A-(B+C+E)
A = Aggregate amount withdrawn from the Winning Account till the time of such withdrawal including the amount of such subsequent withdrawal;
B = Aggregate amount of non-taxable deposit made in the Deposit wallet Account till the time of such subsequent withdrawal;
C = balance amount in the Deposit wallet Account and the Winning Account at the beginning of the FY (“Opening Balance”);
E = NW comprised in earlier withdrawal or withdrawals during the FY until this subsequent withdrawal if tax has been deduced on winnings comprised in such withdrawal or withdrawals
NW shall be Zero if the sum of B, C & E is equal to or greater than A
3. calculation of NW at the end of the FY
NW =(A+D)-(B+C+E)
A = Aggregate amount withdrawn from the Winning Account during the FY;
B = Aggregate amount of non-taxable deposit made in the Deposit wallet Account during the FY;
C = balance amount in the Deposit wallet Account and the Winning Account at the beginning of the FY (“Opening Balance”);
D = balance amount in the Deposit wallet Account and Winning Account at the end of the FY (“Closing Balance”) and
E = Net Winnings comprised in earlier withdrawal or withdrawals during the FY until this subsequent withdrawal if tax has been deduced on winnings comprised in such withdrawal or withdrawals;
NW shall be Zero if the sum of B, C & E is equal to or greater than sum of A & D
iv. In the event, You do not withdraw any of Your winnings during a financial year and You have Net Winning balance as of 31 March of each year, then TDS of 30% shall be deducted on such Net Winnings balance from Your Winning Account as on 31 March as calculated above.
In case of any revisions by the Government of India to the aforementioned rate or the definition of Net Winnings in the future, TDS will be deducted by Us in accordance with the then-current prescribed TDS rate and the revised definition of Net Winnings. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable taxes, including but not limited to, income tax, gift tax, etc. in respect of the Net Winnings. We shall not in any manner be responsible for users’ individual tax matters.
7. PAYMENT AND DEPOSITS
The below terms govern all payment-related transactions made by You, and You agree to abide by them.
a. PAYMENT ACCOUNTS
By accessing and using Our Platform, You are provided with the following categories of accounts for processing and reconciling Your payments:
i. Deposit wallet – This account holds any amount remitted by You through a designated payment gateway for availing Our Services; and
ii. Winning Account – This account holds your winnings in any Paid Contests.
b. DISCOUNT OFFERED
i. In order to conduct promotional activities and provide incentives, We may issue discounts to You which may be utilised for joining any paid Public Contest(s) (“Discount(s)”). You agree to the following
1. You shall not be permitted to transfer or withdraw any amount of Discounts offered to any other account including Your bank account.
2. The utilisation of any Discount shall be subject to certain terms which will be notified to You at the time of issuance of any Discount.
3. Discount shall be issued at our sole discretion and will not be demanded as a matter of right.
4. Discount will be applied towards the Pre-designated Amount for joining any Contest.
5. Upon termination of Your Account, all Discounts shall be forfeited and You shall not have any right or interest on such Discount.
6. Any Discount issued to you may take up to 24 hours to reflect in their respective Discount account as defined below. You agree not to hold Us responsible or liable for any delay, including any loss of opportunity to join any Contest(s) due to delay in crediting the Discount.
7. In the event of any conflict between these Terms and the terms specific to the Discount, if any, the Discount terms shall prevail.
ii. We offer the following Discounts
1. Special Wallet
We may award discount points at the time of a successful deposit in your Deposit wallet Account (“Special Wallet”). Your utilisation of the Special wallet amount shall be subject to the following terms and conditions:
a. Special wallet amount shall be valid for a period of 90 days from the date of issuance
b. Special wallet shall be credited to your Special wallet account (“Discount Point Account”).
c. While participating in any Paid Contest, a certain percentage of available amount in Your Special wallet Account shall be applied to the Pre Designated Amount.
d. Deduction of Special wallet amount from the Pre-Designated Amount is in addition to any other Discounts available to You.
e. You agree that in the event of any request for refund of the amount deposited in the Deposit wallet Account, any special wallet amount awarded to you in connection with such amount deposited shall stand forfeited and you will not be able to utilise it.
f. If a match is abandoned or cancelled, the applicable Discount Points deducted from the Pre Designated Amount shall be returned to Your Special Wallet account.
2. Bonus
We may at our discretion as part of our Promotion issue a bonus to You in accordance with the terms and conditions applicable to such Promotions ). In addition to the terms relating to the Promotion, You agree to the following:
a. Bonus shall be credited to your Bonus account upon fulfilling the applicable conditions under the respective Promotions
b. Discount Bonus will be automatically deducted from the Pre- Designated Amount payable by You.
c. Discount Bonuses shall be valid for a period of 30 days from the date of the credit
c. PRE – DESIGNATED AMOUNT PAYMENT
i. When You join any Contest, subject to the deduction of Bonus and Special wallet amount (if any), the Pre-Designated Amount gets debited first from the Deposit wallet Account, and then from Your Winnings Account. For the Unutilized Account, debits will be made in order of the date when the funds were first credited.
If You do not have enough balance in either of your Accounts to participate in any Paid Contest, You will need to remit the Pre-Designated Amount required to join the Contest(s). You agree that any amount deposited shall be subject to deduction of applicable GST in accordance with these Terms.
d. REFUNDS
i. We will refund any amount left in your Deposit wallet Account if your Account gets suspended or removed
(a) due to Our failure to provide Services,
(b) any instruction received from any government or regulatory authority
ii. We will refund the Pre-Designated Amount paid by You in case any Contest is abandoned in accordance with these Terms.
iii. We shall deactivate Your Account pursuant to any direction issued by an appropriate government agency and/or competent authority. If We receive requisite instructions from such authority, We shall refund the deposited amount from Your Deposit wallet Account to the source account, subject to applicable processing fees.
iv. In the event Our Services are not available due to reasons outside Our control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond Our control, such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, epidemic, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor or materials or any cancellation of services available on Our Platform (each a “Force Majeure Event”), then We reserve the right to cancel any Contest and process refund of the Pre – Designated Amount.
v. In the event of a Paid Contest involving up to 2 Users, where all the Users have entered the same teams (including the same Captain, Vice-captain), the Pre-Designated Amount shall be refunded to all the users after the match starts. The refund shall be credited to the account from which the Pre-designated Amount was utilized. For a Paid Contest involving 2 or more Users, where all the Users have entered the same teams (including the same Captain, Vice-captain and Back Up replacement), the Prize Money Pool shall be equally divided between the Users.
vi. If there is any request for withdrawal of amount deposited in Deposit wallet Account, such refund request shall be processed net of GST i.e. applicable 28% GST paid on the amount deposited in Deposit wallet Account. GST amount shall not be refunded as per applicable government laws.
e. USER FUNDS
You acknowledge that
i. We do not hold any right, title and/or interest in the amount deposited by You.
ii. the amount deposited by You will be used only for participation in the Paid Contest.
iii. any amount deposited by You, shall not be forfeited by Us except in case where We receive an instruction from any government agency or competent authority.
iv. You further authorize Us to instruct the Third Party to open a non-interest earning bank account(s) which will be used for the following payouts:
- withdrawal of Your winnings;
- payment of Platform Fee;
- payment of taxes as applicable towards TDS on Net Winnings; and
- Government (toward GST payable)
8. USER CONDUCT AND RESPONSIBILITIES
By using and operating the application, you agree to be bound by the following rules;
i. USE
You represent and warrant that: (a) your use of the application will not violate any applicable law or regulation; (b) all information that is submitted to the Company in connection with the application and your credentials are true, accurate and lawful; (c) Your use of the application does not breach any applicable Information technology policies or guidelines and will not cause injury to any person or entity. If at any time, the information provided by you is found to be false or inaccurate the Company will have the right to reject registration, cancel and terminate your account and restrict you from using the application and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify the Company and its affiliates for all claims a third party brings.
You will use the application for a lawful purpose only, and will not undertake any activity that is harmful to the Company or the application or its content or otherwise not envisaged through the application. You have a limited license to access and use the application, solely to avail the services, subject to these Terms.
The use of the application by you is restricted to personal use only, and you will not use any portion of this application (including the contents on the Platform) or Services for any resale or commercial purpose.
You will not do any of the following:
- Use any engine, software, tool, agent or other mechanism (such as spiders, robots, avatars, worms, time bombs etc.) to navigate or search the application;
- Make false or malicious statements against the Product, the application or the Company;
- Post, copy, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise disrupt or damage the application or any connected network, or otherwise interfere with any person or entity’s use or enjoyment of the application;
- Introduce any trojans, viruses, any other malicious software, any bots or scrape the application for any information;
- Probe, scan, or test the vulnerability of any system, security or authentication measures implemented by us or otherwise tamper or attempt to tamper with our technological design and architecture;
- Hack into or introduce malicious software of any kind onto the application;
- Engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,”, “phishing” and “griefing” as those terms are commonly understood and used on the internet.
- You are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating or sharing on or through the application, any information that:
- belongs to another person and to which You do not have any right;
- is harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, relating to or encouraging money laundering or gambling, or otherwise harmful in any manner whatsoever;
- harms minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonates or defames another person; or
- Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource.
ii. ACCOUNT INFORMATION AND PASSWORD
- You are permitted to create only one Account on our application. When creating Your Account with us (or updating Your Account information), You agree that You will provide true, accurate, updated information and documentation. You will not provide any false and/or incorrect information and documentation nor impersonate or attempt to impersonate and/or otherwise assume the identity of another person without due authority. You will not commit any such fraudulent act which amounts to forgery and/or involves the fabrication of documentation.
- You agree that You shall promptly update your Account related details on Our Platform in the event of any change in such details and/or write to support in the event of any; a) change in Your Account related details and/or; b) any unauthorised use of Your Account to enable us to take remedial action.
- Once you’ve registered on our Website/Mobile App, it becomes your responsibility to safeguard your password. Avoid sharing it with anyone—whether friends, family, or third parties. For added security, create a robust password with at least 8 characters, including uppercase letters, digits, and special characters. Remember that we cannot be held responsible if someone else gains access to your user account using your password.
iii. ANTI-CHEATING AND ANTI-COLLUSION
You undertake that you yourself will play in all games for which you register/which you join and you shall not use any form of external assistance to play. You shall not add any unauthorized components and not create nor use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Website/Mobile App. You also undertake that you will not use any third-party software that intercepts, mines or in any way collects information from or through the Website/Mobile App or through any of our Services. Any attempt to employ any such external assistance is strictly prohibited.
Formation of teams by you and any other user(s) for collusion or any form of cheating in the games on the Website/Mobile App is strictly prohibited. At Gamesys11, we have a zero-tolerance policy for anyone who violates or attempts to violate our Fair Play Policy or Terms of Service. And as a leading game operator of the industry, we flag all offending players and, at our own discretion, restrict them from playing on Gamesys11.
iv. MONEY LAUNDERING:
You are prohibited from conducting any activity on the Website/Mobile App that may be construed as money laundering, including, but not limited to, attempting to withdraw real money added via credit card/UPI/net banking or any other payment method without playing cash games with that deposit, and deliberately losing money to a certain player(s).
v. ANTI-SPAMMING:
Sending spam emails or any other form of unsolicited communication for obtaining registrations on the Website/Mobile App to benefit from any promotional program of Gamesys11 or for any other purpose is strictly prohibited. You are strictly prohibited from selling anything on or through Gamesys11 or using any of Gamesys11’s features, including, but not limited to, the chat facility.
vi. MULTIPLE ACCOUNTS:
Your registration on the Website/Mobile App is restricted to a single user account, which will be used by you to avail yourself of the Services provided on the Website/Mobile App. You are prohibited from creating or using multiple user IDs for playing on the Website/Mobile App or using our Services.
vii. NON-USE:
You may not use our Website/Mobile App/Services to upload, distribute, transmit, publish, or post any content, including creating a username/password, that:
a. is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing;
b. contains expressions of hatred, expressions hurting religious sentiments, or expressions related to racial discrimination or pornography;
c. in any way objectionable or undesirable (whether or not unlawful);
d. is or can be construed as an incitement to commit a criminal offense;
e. violates the rights of any person;
f. is aimed at soliciting donations or other form of help;
g. violates the intellectual property of any person and/or any legally formed entity;
h. disparage in any manner Gamesys11 or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or websites;
i. promotes a competing service or product or any other service or product;
j. violates any applicable laws.
viii. PROHIBITED CONTENT
a. You acknowledge and understand that you are prohibited from modifying the Services in any way.
b. You agree not to use the Services for any other purposes, except as expressly permitted by these Terms. Without limiting the generality of the preceding sentence, you shall not:
– violate any law or encourage or provide instructions to another to do so;
– profit in any manner;
– post any content that contains falsehoods or misrepresentations;
– post any content that may endanger life or lead to physical harm;
– post any content that is obscene, pornographic, paedophilic, invasive of another’s privacy, insulting on the basis of gender, illegal, unlawful, defamatory, libelous, harassing, hateful, racially or ethnically offensive or is otherwise inappropriate;
– post any content harmful to children;
– post any content that threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognisable offense or prevents investigation of any offense or is insulting other nation;
– post any content containing unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, pyramid schemes or any other form of unauthorized solicitation;
– post any content materials protected by intellectual property rights, unless you have the necessary permissions in writing.
– deploy or use contaminants designed to harm, interfere with the operation of, or access in an unauthorized manner, any portion or feature of the Service, any other systems or networks connected to the Services or Application;
– introduce or upload any contaminant that may damage the operation of another’s property or of the Services.
– engage in any automated use of the system, such as using scripts, using any data mining, robots, or similar data gathering and extraction tools or otherwise collecting or storing personal data about any other person;
– obtain any content or information through any means not intentionally made available through the Services;
– attempt to bypass any measures of the Website/Mobile App or exploit the Website/Mobile App to gain access that would otherwise not be available;
– use any manual process or other process to monitor or copy any of the material on the Services;
– remove any copyright or other proprietary notices from Services or any of the materials contained therein;
– attempt to impersonate another user of Services;
– disparage, tarnish, or otherwise harm the Website/Mobile Application or Services;
– trick, defraud, or mislead Gamesys11 and other users in any manner;
– decompile, reverse engineer, or disassemble attempt to derive the source code of, decrypt, modify, edit, alter, create derivative works of the Services, or any part thereof, or the Website/Mobile App, Services or Content (except as expressly permitted by these Terms);
– make any unauthorized use of the Services;
– gather information and data (including personal information) of any other user’s use of the Service for any reason;
– use any automated system for the selection, downloading or streaming of any portion of the Website/Mobile App, apart from those specifically provided by the Website/Mobile App;
c. You will not violate, and you will not encourage, assist, or authorize any other person for any reason whatsoever to violate, the security of the Website/Mobile App or the Services, including:
– accessing data not intended for you;
– logging into a processor, computing systems, communications or access device or account that you are not authorized to access, including those of any other users;
– attempting to probe, scan or test the vulnerability of the Services or Website/Mobile App or to breach security or authentication measures, regardless of your motive or intent;
– attempting to interfere with or disrupt the Services or Service to any user, processor, host or network; or violating the system or network security of Gamesys11 or any user.
ix. SOFTWARE USAGE FOR OTHER PURPOSES
It is strictly forbidden for anyone to use our software for any commercial purposes. Our software is meant only for playing fantasy games for personal entertainment. You must use your Gamesys11 account only for playing games on the Website/Mobile App and must not attempt to manipulate, decode, modify, disassemble, integrate, dis-integrate, decompile, reverse or re-engineer our software in any manner. Please note that the use of bots or automatic play is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our fantasy games and software is strictly forbidden. All the actions that you perform on or in connection with our Website/Mobile App must be executed by you only through the user interface that is accessible on our Website/Mobile App. Any violation of these Terms may lead to the suspension/termination of your Gamesys11 account or any other action against you as may be decided by Gamesys11 in its sole discretion.
x. NO BRIBES, GIFTS, OR FAVORS
Under no circumstances shall any individual offer, directly or indirectly, any form of inducement, gratuity, service, compensation, or favour to an employee of Gamesys11 that could influence or create the appearance of influencing the employee’s performance of their duties. Conversely, Gamesys11 employees are strictly prohibited from soliciting any bribe, gifts, or services from external parties. This prohibition extends to cash, cash equivalents, gift cards, services, or any other benefits.
9. COMPANY RIGHTS AND OBLIGATIONS
a) Provision of Services: The Company shall provide Users with access to its fantasy sports gaming services via the mobile application. The Company reserves the right to modify, update, or discontinue any part of the application, game formats, features, or services at its sole discretion, without prior notice.
b) Fair Play & Anti-Fraud Measures: The Company reserves the right to monitor all user activity to ensure compliance with applicable laws, regulations, and the terms and conditions of the platform. The Company may take necessary actions, including but not limited to, suspending or terminating user accounts, withholding or confiscating winnings, and reporting activities to law enforcement authorities in cases of suspected fraud, cheating, manipulation, or violation of these terms.
c) Data Usage and Privacy: The Company may collect, store, and process personal data and other information provided by the Users in accordance with its Privacy Policy. The Company undertakes to use commercially reasonable efforts to ensure that such data is protected and not disclosed to unauthorized parties unless required by law or necessary for the operation of the services.
d) Right, to Suspend or Terminate: The Company reserves the right to suspend, restrict, or terminate any User’s access to the mobile application without notice for any reason, including but not limited to, violation of these terms, suspected illegal activity, technical issues, or if the Company deems the User’s actions harmful to the platform or its community.
e) Maintenance and Updates: The Company is responsible for maintaining the functionality of the mobile application and may, at its discretion, introduce updates, bug fixes, or modifications. The Company is not liable for any downtime or unavailability of the platform due to such updates or other reasons beyond its control.
f) Game Rules and Regulations: The Company has the right to establish, modify, or enforce game rules and scoring criteria for each fantasy sport available on the platform. The Company shall communicate these rules to Users before the start of each game or contest, and Users must comply with them to participate.
g) Regulatory Compliance: The Company reserves the right to comply with all regulatory and legal obligations, including providing information or reporting activities to government authorities as required by law. This may include disclosing user data in connection with investigations, audits, or court orders.
10. FAIR PLAY POLICY
At Gamesys11, we prioritize fair play in our games, ensuring that each player has an equitable chance of winning on our Website/Mobile App. To prevent any instances of malpractice or unfair play, we rigorously monitor user actions, including deposits, identity verification, participation in fantasy games, and individual gameplay. Our commitment is to maintain a secure, legal, and impartial environment for all users.
Every single game on our Website/Mobile App must be a fair individual effort, not a team effort. As part of our Fair Play Policy and to prevent any form of malpractice and in-game collusion, all user actions are monitored and recorded.
If we identify any violation of our Fair Play Policy—such as unauthorized deposits using stolen identities or collusion during gameplay—Gamesys11 will take swift and severe action against the offending user. This may include permanent account termination, as outlined in the ‘Breach and Consequences’ section below.
11. INTELLECTUAL PROPERTY OWNERSHIP
The application, the processes, and their selection and arrangement, including but not limited to all text, graphics, logo, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the application is owned and controlled by Company and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
The trademarks, logos and service marks displayed on the application (“Marks”) are the property of Company or their third party partners or respective third parties. You are not permitted to use the Marks without the prior consent of Company and/or the relevant third parties that may own the Marks. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Company owns all intellectual property rights in and to the trademark “Gamesys11”, domain name “https://gamesys11.com”, and the application, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Company or third party owner of such Content.
12. PRIVACY POLICY
The Company being a responsible entity believes strongly in protecting user privacy and providing you with notice of the Company’s use of data. To understand the user and the user background and to effectively provide and introduce any new Services to you, we collect certain information such as your full name, gender, email address and mobile number. Our Privacy Policy explains how we collect, use, share and store the information collected. The Privacy Policy also details your rights under law and how you may control the data you provide us. Please refer to the Company privacy policy, incorporated by reference herein that is uploaded on the following link [Privacy policy Link]
13. TERM AND TERMINATION
Unless terminated in accordance with this Clause, the agreement between Company and You is perpetual in nature upon visiting the application and browsing the same including but not limited to use of application.
If you want to terminate your agreement with Company, you may do so by (i) not accessing the application; or (ii) closing your accounts for all of the services that you use, where Company has made this option available to you. Company may, at any time, with or without notice, terminate the Terms (or portion thereof, such as any individual Additional Terms) with you if:
You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You from time to time (or have acted in a manner that clearly shows that You do not intend to, or are unable to, comply with the same); Company is required to do so by law (for example, where the provision of the services hereunder, to You is, or becomes, unlawful); The provision of the services to You, by Company is, in Company’s opinion, no longer commercially viable; Company has elected to discontinue, with or without reason, access to the application, the services (or any part thereof); or Company may also terminate or suspend all or a portion of your account or access to the services with or without reason.
Termination of this agreement will not prejudice accrued rights of either of company or you. Clauses of (Indemnification), (Liability), (Intellectual Property Ownership), (Term and Termination), (Notice) and (Applicable Law and Dispute Resolution) shall survive the expiry/termination of these User Terms in accordance with their terms.
14. INDEMNIFICATION AND LIMITATION OF LIABILITY
You agree to indemnify, save, and hold the company, its affiliates, employees, officers, directors, representatives and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: (i) Your use or misuse of the application and its services; (ii) any violation by you of this User Terms; or (iii) any breach of the representations, warranties, and covenants made by you herein. Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify company, including rights to settle, and you agree to cooperate with company in defence and settlement of these claims. Company will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement.
Company do not assume any liability with respect to any loss or damage, arising directly or indirectly due to any inaccuracy or incompleteness of any information, data or a breach of any warranty or guarantee due to the actions of any user of the application. The application and Services are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. We do not warrant the quality of the Services or the application including its uninterrupted, timely, secure or error-free provision, continued compatibility on any device, or correction of any errors.
In no event shall we, or any of our affiliates, successors, and assigns, and each of their respective investors, directors, officers, employees, agents, service providers, and suppliers be liable for any special, incidental, punitive, direct, indirect or consequential damages suffered as a consequence of a breach of the User Terms by another user or arising out of the use of or the reliance on any of the Services of the application.
In no event shall we or any of our affiliates, successors, and assigns, and each of their respective investors, directors, officers, employees, agents, service providers, and suppliers be liable if any exclusion contained herein is held to be invalid for any reason.
15. GRIEVANCE REDRESSAL MECHANISM
In case you have any complaints or grievance about (i) any User Content that You believe violates these Terms including any infringement of Intellectual Property Rights, (ii) Your access to the Platform, please share the same with Us by writing to grievance@gamesys11.com On receiving such a complaint, grievance or notice, the grievance officer may reach out to You to seek further clarification, or to verify Your complaint. The name and title of the Grievance Redressal Officer are as follows:
Name: Mr. Nirav Devani
Email: grievance@gamesys11.com
Address: Gamesys Fantasy Private Limited, C-101A, Ganesh Meridian, Opp. Gujarat High Court, SG Highway, Sola, Ahmedabad Gujarat-380060.
The Grievance Officer identified above is pursuant to the provisions of Applicable Laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws. The Company reserves the right to replace the Grievance Redressal Officer at its discretion through the publication of the name and title of such replacement on the website, which replacement shall come into effect immediately upon publication.
You agree that regardless of any statute or law to the contrary, any complaints or grievances arising out of or related to the use of Our Platform or these Terms should be filed within thirty (30) days of such claim to enable us to resolve Your complaint at the earliest.
16. DISPUTE RESOLUTION
If any dispute, controversy or claim arises under this User Terms or in relation or connection to any services provided from the application, including any question regarding the existence, validity or termination of this User Terms (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, Company shall elect to resolve any Dispute by a binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996 (hereinafter Act). Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed by Company. The seat of the arbitration shall be Ahmedabad, Gujarat and the language of this arbitration shall be English. Either You or Company may seek any interim or preliminary relief from a court of competent jurisdiction in Ahmedabad, Gujarat necessary to protect the rights or the property belonging to you or Company (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither you nor company may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between you and company. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive termination of this Agreement.
17. GOVERNING LAW
These terms and conditions is applicable for the users using the mobile application in the territory of India. If the user using the mobile application within a jurisdiction other than India, the user shall be governed by the local laws, rules and regulations prevailing in the country of user location. Any or all compliances related to the local laws, rules and regulations shall be the sole responsibility of the user and the company or any of its representatives, administrators, or permitted assignees shall not be in any way held responsible in the event of any breach of the same. Subject to the Dispute Resolution section above, you agree that any claim or dispute you may have against the Company must be resolved by a court having jurisdiction in Ahmedabad, Gujarat. You agree to submit to the personal jurisdiction of the courts located within Ahmedabad, Gujarat, to litigate all such claims or disputes. This Agreement shall be governed by Indian law. This paragraph shall survive termination of this Agreement.
18. MISCELLANEOUS
I. FORCE MAJEURE
The Company will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout, or boycott, any acts of nature labour disputes, floods, lightning, severe weather, shortages of materials, rationing, pandemic or epidemic or any other outbreak as declared by relevant government authorities or international authority like World Health Organization, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the application, utility or communication failures, revolution, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause beyond our reasonable control. Further if Force Majeure event takes place that affects the performance of our obligations under these T&C our obligations under these T&C shall be suspended for the duration of Force Majeure event.
II. CONFLICT
In the event of any contradiction or inconsistency between this User Terms and any other agreement executed between you and company, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this User Terms.
III. SEVERABILITY
If any provision of this Agreement is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this Agreement to the minimum extent required, and the remaining provisions will remain valid and enforceable.
IV. SURVIVAL
Upon termination of this Agreement, any provision which, by its nature or express terms should survive, will survive such termination or expiration as applied to transfers and relationships prior to such termination or expiration.
V. MODIFICATION/ CHANGES OF THIS AGREEMENT
Company reserves the right to change, modify, add, or remove portions of this User Terms (each, a change and collectively, changes) at any time with or without any prior notice. The changes will become effective and shall apply immediately on posting the revised User Terms on the application. Your access or use of the application following any such changes constitutes your acceptance to follow and you shall be bound by these T&C, as amended from time to time. For this reason, we encourage you to review the User Terms each time you access the application. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the application.
19. NOTICE
Company may give notice by means of a general notice on the mobile application, or by electronic mail to user email address or a message on user registered mobile number registered with the company. You may contact us by electronic mail at our email address mailto:support@gamesys11.com or by written communication sent by regular mail to our address at C-101A, Ganesh Meridian, Opp. Gujarat High Court, SG Highway, Sola, Ahmedabad Gujarat-380060.
20. GENERAL
A. If any aspect of these User Terms is unenforceable, the rest will remain in effect.
B. Any amendment or waiver to our Terms must be in writing and signed by us.
C. If we fail to enforce any aspect of these Terms, including reporting any illegal or impermissible actions to appropriate law enforcement authorities or blocking or suspending your profile, such failure to enforce our rights will not be a waiver by us.
D. We reserve all rights not expressly granted to you.